Frequently Asked Questions

Quick answers about Dave Matthews PRM SMS messaging, consent, frequency, and support.

Why am I receiving text messages?

You are receiving messages because you opted in through the Dave Matthews PRM SMS consent form for your church. Messages are used for pastoral communication such as reminders, prayer responses, and church updates.

How often will I get messages?

Message frequency varies based on your church relationship and pastoral needs. Some people receive a few messages per month, while others may receive several messages during active follow-up periods.

How do I stop or get help?

Reply STOP at any time to opt out. Reply HELP for help. After opting out, you may receive a final confirmation message from the system.

Do message and data rates apply?

Yes. Message and data rates may apply based on your mobile plan and carrier terms. Dave Matthews PRM and your church do not charge an additional per-message fee.

Who should I contact with questions?

Contact your church directly for pastoral questions. For platform privacy or policy questions, email our privacy team and review our Privacy Policy and Terms of Service.